IT Service plans that provide the benefit of an entire IT department at a fraction of the cost

Rely on our team of IT professionals for critical remote and emergency support services, as well as network monitoring and server patching.

Get fully covered with on-site support, network security, maintenance, and strategic planning.

Add additional IT support and expertise to work alongside your existing in-house IT team to ensure all of your IT needs are being met.

Infoware IT Service Plan Details

Emergency IT Support
On-Demand Support

Unlimited remote support – business hours
Discounted hourly rates for on-site support
After hours response for emergencies
Access to a Customer Service Portal

IT-Business Planning

Semi-annual performance reviews
Annual IT budget review

Critical Security

24 x 7 monitoring, patching of
 servers and workstations
Anti-virus on all servers 
and workstations
Website content filtering via OpenDNS
User security training

Data Protection

Managed Firewall as a service
On-site data backup
Off-site data backup and archiving

Comprehensive IT
Pre-Scheduled On-Site Support

Dedicated on-site IT professional

On-Demand Support

Priority resolution
Unlimited remote support – business hours
Discounted hourly rates for on-site support
After hours response for emergencies
Access to a Customer Service Portal

IT-Business Planning

Asset management
Security compliance assessment
Quarterly performance reviews
Annual IT budget review

Critical Security

24 x 7 monitoring, patching of
 servers and workstations
Anti-virus on all servers 
and workstations
Website content filtering via OpenDNS
User security training

Data Protection

Managed Firewall as a service
On-site data backup
Off-site data backup and archiving

Additional IT Support
On-Demand Support

Priority resolution
Unlimited remote support – business hours
Discounted hourly rates for on-site support
After hours response for emergencies
Access to a Customer Service Portal

IT-Business Planning

Asset management
Security compliance assessment
Quarterly performance reviews
Annual IT budget review

Critical Security

24 x 7 monitoring, patching of
 servers and workstations
Anti-virus on all servers 
and workstations
Website content filtering via OpenDNS
User security training

Data Protection

Managed Firewall as a service
On-site data backup
Off-site data backup and archiving

Speak With One of Our IT Experts Today

Use our appointment booking tool below for a time that works for you.