New Service Announcement: Managed IT Services

Infoware Introduces New Managed IT Services Plans

Gain peace of mind with proactive IT services and predictable pricing

TORONTO, June 12, 2014 – Infoware Canada Inc. .(www.infoware.ca), a leader in the provision of outsourced IT support and services for law firms and other professional services organizations, announced today at the Law Society of Upper Canada’s Solo and Small Firm Conference the launch of Managed IT Services.

Developed specifically for smaller organizations that do not have in-house IT expertise Infoware’s new managed IT services ensure a firm’s technology infrastructure is proactively monitored and managed to maximize efficiencies, minimize downtime and keep the firm safe from threats all at a predictable and reasonable cost.

The new managed plans “include the standard IT infrastructure required to support a small business and gives the busy professional peace of mind that their technology is being taken care of by professionals”, says Infoware’s President, Alan Dingle. “The new plans are comprised of our managed workstations, managed email, and managed security services. Everything from your PC to email to web security can be included and also can be scaled to include additional services such as server monitoring and patching, offsite backup, email archiving and encryption and more” says David Ip, Manager of Infoware’s Managed Services division and the designer of the new managed plans. Initial plans include:

• Managed Workstations: Monitoring – Maintenance – Support

• Managed Email: Security – Maintenance – Support

• Managed Security: Systems Monitoring – Administration – Consulting

 Each plan is configured separately based on the unique needs of a firm. Standard, pre-defined plans are used as a starting point and can be enhanced a la carte with additional services as required. All managed IT services plans are tailored to meet specific customer needs, conform to budgets and achieve practical results quickly.

“The Managed IT Services Plan is an exciting addition to our suite of IT support and services we already offer customers and something that will meet the specific needs and budgets of sole practitioners and small firms”, says Bruno Rochon, Infoware’s Manager of Support and Services. “We provide technical knowledge about the technology our customers need, and practical knowledge about the solutions that are right for their businesses, regardless of size. Sole practitioners and small firms now can rely on our IT expertise and concentrate on serving their clients and growing their businesses.”

For more information about the new Managed IT Services Plan please visit www.infoware.ca/software/it-services/managed-services/, or visit www.infoware.ca/it-services/ email for more information about the full suite of IT support and services offered. You can also emailinquiries@infoware.ca or call 416-360-2646 for more information.

About Infoware Canada Inc.

Infoware has provided IT support and services to dozens of organizations and thousands of users for over 30 years. They have gained expertise in designing, delivering and supporting productivity solutions for busy law firms and other professional services organizations, enabling its customers to achieve a more integrated, efficient and results-oriented technology environment. Infoware’s team of IT Consultants and Technicians work collaboratively with each customer to ensure their specific needs are identified, that the most appropriate tools for each task are selected or developed, and that those tools are integrated into the customer’s technology environment to provide both management and staff with a more productive, easier to use, technology environment.

Contact:   Michael Barrons, Director of  Marketing

michael.barrons@infoware.ca 416-360-2646 ext. 516, toll-free 855-660-2446 50 Richmond Street East, Suite 500, Toronto, Ontario, M5C 1N7 CANADA